13147 Customer Service Jobs Available

Customer Service Cordia Resources Vienna, VA Apply Now on Partner Site DESCRIPTIONThe Customer Service acts as the point of contact with customers and coordinates with internal teams to nurture the customer from order to delivery. This is a value-added position that requires a keen understanding of Customer needs, the manufacturing process, as well as, the ability to effectively manage multiple projects on a daily basis. RESPONSIBILITIES: Develop excellent working relationships with our customersOrder taking and order entryQuoting/ Estimating of new and/or existing productsFollow products through the artwork process to assure printed products are produced on timeTrack progress of orders as they move through the production processWork with the production and shipping departments to ensure all orders are completed on time and routed appropriatelyCommunicate shipping and delivery times to customersResolve Ad hock customer complaintsProactively reach out to our customers to drive businessResponsible for achieving call and email quotasREQUIREMENTSMinimum 2 years experience in an office environment. Production/ manufacturing environment printing or packaging, a plusMust be detail oriented and quality focusedAble to communicate effectively with customers and internal team membersAbility to anticipate customers needs and act accordinglyExperience working with CRM and ERP systems, preferred.SDL2017 New Posted Dec 8th Apply Today